# Resolved ✅ Service outage: Community forum email (affects notifications and sign-ups)

**URL:** <https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662>\
**Category:** Meta\
**Created:** [February 23, 2017, 9:59pm UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662 "2017-02-23T21:59:06Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![jsick](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/jsick/32/672_2.png) [@jsick](https://www.rubin.community/u/jsick)\
**Post date:** [February 23, 2017, 9:59pm UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662/1 "2017-02-23T21:59:07Z")

</div>

The [community.lsst.org](https://community.lsst.org) forum is experience a service outage where emails are not being sent from the forum platform. This affects the notifications the existing users normally receive, and also **prevents new users from signing up**.

We’ve diagnosed that this issue is within our Discourse application. LSST staff are still receive emails through our Mailbot service (which also uses the Mailchimp service).

I will update this topic as the problem is resolved.

Thanks for your patience.

---

<div class="post-metadata">

**Author:** ![jsick](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/jsick/32/672_2.png) [@jsick](https://www.rubin.community/u/jsick)\
**Post date:** [February 23, 2017, 9:59pm UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662/2 "2017-02-23T21:59:37Z")

</div>



---

<div class="post-metadata">

**Author:** ![jsick](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/jsick/32/672_2.png) [@jsick](https://www.rubin.community/u/jsick)\
**Post date:** [February 24, 2017, 5:33am UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662/3 "2017-02-24T05:33:40Z")

</div>

Email should now be restored, but there may be additional interruptions tonight.

---

<div class="post-metadata">

**Author:** ![jsick](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/jsick/32/672_2.png) [@jsick](https://www.rubin.community/u/jsick)\
**Post date:** [February 24, 2017, 6:07pm UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662/4 "2017-02-24T18:07:16Z")

</div>

I’m confident this situation is resolved, but let me know if you experience and further issues.

Thanks for your patience.

---

<div class="post-metadata">

**Author:** ![jsick](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/jsick/32/672_2.png) [@jsick](https://www.rubin.community/u/jsick)\
**Post date:** [February 24, 2017, 6:08pm UTC](https://www.rubin.community/t/resolved-service-outage-community-forum-email-affects-notifications-and-sign-ups/1662/5 "2017-02-24T18:08:03Z")

</div>