# Question about status of RSP account request

**URL:** <https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558>\
**Category:** Support\
**Created:** [August 27, 2026, 7:50am UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558 "2026-08-27T07:50:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![scottstirling](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/scottstirling/32/4325_2.png) [@scottstirling](https://www.rubin.community/u/scottstirling)\
**Post date:** [August 27, 2026, 7:50am UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/1 "2026-08-27T07:50:50Z")

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Requesting help with RSP registration: I put in two requests, one under Gmail and one connected to GitHub, but have yet to successfully login or find an email except “Please confirm your Rubin Science Platform registration”: [scottstirling@gmail.com](mailto:scottstirling@gmail.com)

Kind regards,  
Scott Stirling

> **[GitHub - scottstirling/AnnotateImageExt: AnnotateImageExt for PixInsight](https://github.com/scottstirling/AnnotateImageExt)**
>
> AnnotateImageExt for PixInsight. Contribute to scottstirling/AnnotateImageExt development by creating an account on GitHub.

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**Author:** ![ameisner](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/ameisner/32/2392_2.png) [@ameisner](https://www.rubin.community/u/ameisner)\
**Post date:** [August 27, 2026, 7:57am UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/2 "2026-08-27T07:57:30Z")

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Hi Scott,

Thanks for your message. I’ve split this out into its own forum topic. I inquired with Rubin staff, who said they sent you a request for additional info to help us verify data rights. Could you please check for such a message and, if you’re able to locate that message, respond to it? Thanks very much.

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**Author:** ![scottstirling](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/scottstirling/32/4325_2.png) [@scottstirling](https://www.rubin.community/u/scottstirling)\
**Post date:** [August 27, 2026, 6:17pm UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/3 "2026-08-27T18:17:37Z")

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Got it, thank you!

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**Author:** ![sgreenstreet](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/sgreenstreet/32/1975_2.png) [@sgreenstreet](https://www.rubin.community/u/sgreenstreet)\
**Post date:** [October 12, 2026, 4:10pm UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/4 "2026-10-12T16:10:41Z")

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Hi @scottstirling, I wanted to check to make sure that you have been able to successfully log in to your RSP account following @ameisner’s reply. If so, could you please mark his response as the solution?

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**Author:** ![scottstirling](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/scottstirling/32/4325_2.png) [@scottstirling](https://www.rubin.community/u/scottstirling)\
**Post date:** [October 12, 2026, 9:27pm UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/5 "2026-10-12T21:27:31Z")

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Hi - I got an email from [sheather@slac.stanford.edu](mailto:sheather@slac.stanford.edu) on 8/26 and I replied. But I haven’t received a response. I’m not sure which identity provider I used to register, Google or GitHub, but I get a “bad request” response when I try to login.

Scott S

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**Author:** ![sgreenstreet](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/sgreenstreet/32/1975_2.png) [@sgreenstreet](https://www.rubin.community/u/sgreenstreet)\
**Post date:** [October 13, 2026, 4:38am UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/6 "2026-10-13T04:38:03Z")

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Hi @scottstirling, I was informed that Heather Shaughnessy sent you another email today. Please check for it and follow her instructions. If you have further issues with your account, please let us know.

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**Author:** ![scottstirling](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/scottstirling/32/4325_2.png) [@scottstirling](https://www.rubin.community/u/scottstirling)\
**Post date:** [October 13, 2026, 11:03am UTC](https://www.rubin.community/t/question-about-status-of-rsp-account-request/12558/7 "2026-10-13T11:03:02Z")

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Hi, I got the email. I replied affirmatively. No further response yet.

Thank you,

Scott S