# Conda install or update hanging with an error related to eupsforge.net

**URL:** <https://www.rubin.community/t/conda-install-or-update-hanging-with-an-error-related-to-eupsforge-net/2009>\
**Category:** Support\
**Tags:** conda\
**Created:** [June 23, 2017, 3:34am UTC](https://www.rubin.community/t/conda-install-or-update-hanging-with-an-error-related-to-eupsforge-net/2009 "2017-06-23T03:34:49Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![ljones](https://sea2.discourse-cdn.com/flex002/user_avatar/www.rubin.community/ljones/32/1804_2.png) [@ljones](https://www.rubin.community/u/ljones)\
**Post date:** [June 23, 2017, 3:34am UTC](https://www.rubin.community/t/conda-install-or-update-hanging-with-an-error-related-to-eupsforge-net/2009/1 "2017-06-23T03:34:50Z")

</div>

If you are trying to install a conda package (cmake, numpy, etc.) or update an existing package, but get an error message with “[eupsforge.net](http://eupsforge.net)” anywhere … please edit your .condarc file (usually in your home directory) to remove the [eupsforge.net](http://eupsforge.net) channel.

Example of this error when installing cmake:

```auto
Fetching package metadata .......
CondaHTTPError: HTTP None None for url <http://eupsforge.net/conda/dev/osx-64/repodata.json>
Elapsed: None

An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.
ConnectTimeout(MaxRetryError("HTTPConnectionPool(host='eupsforge.net', port=80): Max retries exceeded with url: /conda/dev/osx-64/repodata.json (Caused by ConnectTimeoutError(<requests.packages.urllib3.connection.HTTPConnection object at 0x11367e350>, 'Connection to eupsforge.net timed out. (connect timeout=60.0)'))",),)

```

The problem is that lsst\_sims packages used [eupsforge.net](http://eupsforge.net) for a while for conda installations, but this is now obsolete. If you have an old version of conda which you used to install packages from this location, then you might still have [eupsforge.net](http://eupsforge.net) in your .condarc file. However, because we no longer use [eupsforge.net](http://eupsforge.net), the URL offers no response and will timeout. Simply remove [eupsforge.net](http://eupsforge.net) from the list of channels and you are good to go.