Hi @zh2007 , thanks for reporting this issue. I can see your Rubin Science Platform account for data.lsst.cloud has a status of Active. It is not linked to ORCID, but rather you’ve used ACCESS as your identity provider. You should be able to log in with ACCESS. Then, it is recommended to link additional identities (e.g., ORCID) so you can log in with them instead.
I’m going to mark this response as the solution because I think using ACCESS will fix things for you, but if it doesn’t, just unmark it and we’ll continue to help, thanks!